4x subscription must be used within 4 weeks from the first session.
8x subscription must be used within 8 weeks from the first session.
Subscription may get extended in case of a longer health condition preventing customer from doing fitness activities or if a customer has informed the instructor prior a longer absence (e.g. travelling for business or leisure).
Money is non refundable if the customer decides not to continue the sessions before subscription is fully used, however, the unused part can be transferred to another individual.
Customers with Reformer or Double subscription may purchase Personal sessions for the price of 8x subscription: EUR 25.
Customers with Personal or Double subscription may purchase Reformer group sessions for the price of 8x subscription: EUR 15.
Before attending Reformer group session for the 1st time, the customer needs to attend at least 2 Personal sessions (price EUR 25).
Customers are asked to inform their instructors about inability to attend the session no later than 7PM on the previous day. Studio keeps the right to charge 100% of the participation fee unless there is sudden health issues or other emergency situations for the customer or their family member.
Customers are asked not to fail attending group sessions, as that may affect the quality of session for other customers. Failure to execute warm-up exercises to the full extent may increase the risk of injuries. In case the customer comes in later than 20 minutes after the start of the session, the instructor keeps the right to refuse joining the session. In such case, participation fee is charged 100%.
In case customer has to leave the session before the scheduled end time, we ask customers to inform before the start of the session.
Customers are asked their phones to be turned in Silent mode and not used during the sessions.
Customer Health Condition
Customers take full responsibility for the accuracy of information they give regarding their health condition.
Customers are asked to contact their doctor in case of injuries or other health issues. In case of any health issues, the customers are asked to inform the instructor before the session.
“Pilates Room” studio keeps the right to ask to stop or refuse to accept a customer to a session if there are visible health issues. Customers can be asked to consult their doctors and present a note from their doctor allowing fitness activities.
General Terms & Rules
Studio “Pilates Room” keeps the right to change working hours, price list, daily agenda and any other details concerning studio at any time and without prior warning to its customers.
All visitors are asked to be polite and keep studio clean and orderly.
All customers are asked to use the equipment and studio premises with care and according to the purpose of use.
For safety and hygiene reasons, customers are asked to wear appropriate clothes and footwear (non-slip socks or slippers) during sessions.
In case of proved theft by a visitor, the life ban takes place with immediate effect and any fees paid do not get refunded. Studio keeps the right to demand compensation for the losses made due to theft.
Lockers in the changing rooms are for use only during the working hours of the studio. Do not leave personal belongings in the lockers outside the time of your session or studio working hours.
Studio does not take any responsibility for belongings left behind. Lost and found belongings will be stored in the studio for 14 days.
Do not use oil, honey, salt consisting or any other body care products before your session. For safety reasons, it is recommended to wear slippers in the shower rooms.
Failure to comply with these terms & rules or any other inappropriate behavior gives personnel the right to ask any visitor to leave studio premises, as well as charge a fine up to EUR 35 and/or withhold subscription or one-time fees paid that will not be refunded.
Within the General Data Protection Regulation (GDPR), please be informed that while attending Studio “Pilates Room”, customers may get filmed or photographed. This information may be used publicly for promoting awareness of the studio “Pilates Room” on its social media or website, as well as documented as a historic material.
After film or photography has been made public, customers may ask certain material or parts of it to be removed. With such requests, please email email@example.com. LLC “Pilates Room” intends to keep such information public for 2 years unless there are legal interests that require a longer period of time. In such case, the information will stay public until legal process has been completed. Historic material will be kept permanently unless there are other preconditions or reasons for it to be erased. Information will not be made available to 3rd parties except if Latvian Law or law enforcing authorities make such requests.